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How to Claim a Prize

Prizes up to $599

In Person

  • At any Wisconsin Lottery retailer. Retailers may redeem tickets up to $599 or the amount that is allowed by the retailer’s normal cashing practices.
  • Madison Lottery office. By appointment only. Walk-in claims are not allowed. Note: The Milwaukee Validations Office is not processing Lottery claims at this time.
  • Call (608) 261-4916 to make an appointment.

Or Mail to

  • Prizes
    PO Box 777
    Madison, WI 53774

Send the signed ticket and a completed claim form to the above address. Using certified or registered mail is suggested. Retain a personal copy of both sides of the ticket and claim form.

Prizes $600 to $199,999

In Person

  • Madison Lottery office. By appointment only. Walk-in claims are not allowed. Note: The Milwaukee Validations Office is not processing Lottery claims at this time.
  • Call (608) 261-4916 to make an appointment.

Or Mail to

  • Prizes
    PO Box 777
    Madison, WI 53774

Send the signed ticket and a completed claim form to the above address. Using certified or registered mail is suggested. Retain a personal copy of both sides of the ticket and claim form.

Prizes $200,000+

In Person

  • Madison Lottery office. By appointment only. Walk-in claims are not allowed.
  • Call (608) 261-4916 to make an appointment.
Official Wisconsin Lottery Site

Contact Us

Have a question?

Notice:

In-person redemption is available only if you have an appointment at the Madison validations office. In order to practice social distancing, there are a limited number of appointment times available and same day appointments are not available. Please call 608-261-4916 to discuss available appointment times.

If you or someone you know has a gambling problem, call the Problem Gambling Helpline:

Get In Touch
Check out our FAQ page for some frequently asked questions.

Mail to
Wisconsin Lottery
PO Box 8941
Madison, WI 53708-8941

Phone number
1-608-266-7777

Where are we
2135 Rimrock Road Madison, WI 53713. Hours: (M-F) 8:00AM – 4:00PM, by appointment only. Same day appointments are not available. Please call 608-261-4916 to discuss available appointment times.

Please arrive at least 2 hours before closing time with tickets in excess of $50,000 to allow for additional paperwork and processing. It is recommended that prizes up to $599 be redeemed at a Lottery Retailer.

Department of Revenue
2135 Rimrock Road
Madison, WI 53713

State Office Building
819 N. 6th St 4th Floor
Milwaukee, WI 53203

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