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Lottery Offices

LOTTERY OFFICES ARE CURRENTLY OPEN BY APPOINTMENT ONLY

ATTENTION PLAYERS: All Lottery offices are currently open to the public by appointment only for prizes valued at $600 or more. For more information, or to view all claim options, click here .

Florida Lottery Headquarters are located in Tallahassee, and there are eight additional District Offices to better serve our players throughout the state. Click on any of the District Office locations listed below for maps and driving directions.

  • Read more about claiming Lottery prizes.
  • To become a retailer, please call or email the District Office nearest you.

Florida Lottery Headquarters

250 Marriott Drive
Tallahassee, FL 32301
Email: Claims Processing
Call: (850) 487-7707
Drop Box Hours: 8:30 am – 4 pm, EST

Pensacola District Office

Trade Winds Shopping Center
6601 North Davis Highway – Suite 54
Pensacola, FL 32504-6301
Email: District Office
Call: (850) 484-5020
Drop Box Hours: 8:00 am – 3:30 pm, CST

Tallahassee District Office

250 Marriott Drive
Tallahassee, FL 32301
Email: District Office
Call: (850) 487-7799
Drop Box Hours: 8:30 am – 4 pm, EST

Gainesville District Office

Butler Plaza
3926 Southwest Archer Road
Gainesville, FL 32608-2342
Email: District Office
Call: (352) 334-3880
Drop Box Hours: 8:30 am – 4 pm, EST

Jacksonville District Office

8206 Philips Highway – Suite #36 –
Jacksonville, FL 32256
Email: District Office
Call: (904) 448-4760
Drop Box Hours: 8:30 am – 4 pm, EST

Tampa District Office

Centerpoint Business Park
1911 US Highway 301 North – Suite 170
Tampa, FL 33619-2661
Email: District Office
Call: (813) 744-6134
Drop Box Hours: 8:30 am – 4 pm, EST

Orlando District Office

West Town Corners
380 South State Road 434 – Suite 1028
Altamonte Springs, FL 32714
Email: District Office
Call: (407) 788-2202
Drop Box Hours: 8:30 am – 4 pm, EST

Fort Myers District Office

11760 Metro Parkway
Fort Myers, FL 33966
Email: District Office
Call: (239) 278-7111
Drop Box Hours: 8:30 am – 4 pm, EST

West Palm Beach District Office

4360 Forest Hill Blvd
West Palm Beach, FL 33406
Email: District Office
Call: (561) 640-6190
Drop Box Hours: 8:30 am – 4 pm, EST

Miami District Office

14621 Oak Lane
Miami Lakes, FL 33016
Email: District Office
Call: (305) 364-3080
Drop Box Hours: 8:30 am – 4 pm, EST

A SECURED DROP BOX FOR SUBMITTING CLAIMS IS AVAILABLE AT ALL LOTTERY OFFICES UNLESS THE OFFICE IS CLOSED TO EMPLOYEES. ANY OFFICE WITH AN ASTERISK (*) NEXT TO ITS NAME IS TEMPORARILY UNABLE TO ACCEPT DROP BOX CLAIMS. PLEASE CHECK BACK FOR DAILY UPDATES. LAST UPDATED 01/26/2021.

© 2021 Florida Lottery, All Rights Reserved.
Must be 18 or older to play.
Play responsibly.

Lottery Offices LOTTERY OFFICES ARE CURRENTLY OPEN BY APPOINTMENT ONLY ATTENTION PLAYERS: All Lottery offices are currently open to the public by appointment only for prizes valued at $600

Contact Us

Have you visited our Frequently Asked Questions page? Many of your questions may be answered there. However, if you don’t find the answer you are seeking, please feel free to contact us by completing the form below, or by calling the Customer Service hotline at (850) 487-7787, between the hours of 8:00 a.m. – 5:00 p.m., Eastern Time, Monday – Friday. Our administrative offices are closed on all State of Florida holidays.

Mailing Address:

The Florida Lottery
250 Marriott Drive
Tallahassee, FL 32301

Phone:
Driving Directions:
  • Florida Lottery Headquarters
  • District Offices

Under Florida law, all correspondence to the Florida Lottery, including email, is considered public record. If you do not want your email correspondence or email address released in response to a public records request, do not send electronic mail to this entity. Instead, contact the Florida Lottery by telephone at (850) 487-7787. You may also contact the Florida Lottery in writing at 250 Marriott Drive, Tallahassee, FL 32301, although mailed correspondence is also public record.

© 2021 Florida Lottery, All Rights Reserved.
Must be 18 or older to play.
Play responsibly.

Contact Us Have you visited our Frequently Asked Questions page? Many of your questions may be answered there. However, if you don’t find the answer you are seeking, please feel free to contact ]]>