age to sell lottery tickets in ontario

Lottery: Retailers

To help licensees understand how the Government of Ontario’s new COVID -19 Response Framework affects them, the AGCO is highlighting relevant information on its website for ease of reference.

Under the Gaming Control Act, 1992 ( GCA ), the Alcohol and Gaming Commission of Ontario ( AGCO ) has responsibility for regulating lottery games conducted by the Ontario Lottery and Gaming Corporation ( OLG ).

As part of the AGCO ’s regulatory responsibilities in the lottery sector, the AGCO conducts eligibility assessments on those looking to work in or supply goods or services to Ontario’s gaming industry to determine if applicants are suitable for registration under the GCA .

There are four classes of registration that apply to those who work in or supply the lottery sector in Ontario:

  • Sellers (also known as lottery retailers) – entities that sell lottery products on behalf of the OLG and/or sell break open tickets on behalf of a charitable lottery licence
  • Gaming Assistants – employees who exercise a significant level of decision-making authority or who have significant supervisory or training responsibility
  • Gaming-related suppliers – suppliers that manufacturer, provide, install, test, maintain or repair gaming equipment or who provide consulting or similar services directly related to the playing of a lottery scheme or the operation of a gaming site, related exclusively to the lottery sector in Ontario
  • Non-gaming related suppliers – suppliers that provide goods or services that relate to the construction, furnishing, repair, maintenance or business but that, in the opinion of the Registrar, are not directly related to the playing of a lottery scheme or the operation of a gaming site.

This portal is intended for those applying to become or are already registered as a Seller (lottery retailer).

You will complete all of your lottery related transactions with the AGCO online. For more information visit iAGCO Information page.

Use the resources below to help you apply for registration or to better understand your obligations as a registrant in the lottery sector.

To help licensees understand how the Government of Ontario’s new COVID-19 Response Framework affects them, the AGCO is highlighting relevant information on its website for ease of reference.

Ontario Lottery

The Ontario Lottery is the largest of Canada’s provincial lotteries, awarding more than $1.9 billion* in lottery prizes to players during the fiscal 2013-2014 year. The lottery is open to all Ontario residents and visitors aged 18 and over. It offers so many different types of lottery options, including online gaming alternatives, that it draws participants from all Ontario ethnic groups, age populations and educational backgrounds. Statistics show that half or more of the adults in Ontario play lottery or online casino games at least once a month — a quarter of Ontario adults play weekly. Here is an overview of the Ontario Lottery and the games that it offers.


Lottery products are sold at Ontario retailers — supermarkets, convenience stores, etc. There are more than 10,000 OLG retailers located across the province and more than 8,300 of these retail outlets are equipped with lottery terminals where patrons can play on-line games such as LOTTO 6/49. Tickets for the Ontario Lottery’s Instant games are available for purchase at all retail locations.

If you’re an owner of an established business you can apply to become an authorized OLG retailer by writing to the OLG Support Center at:
70 Foster Drive, Suite 800,
Sault Ste. Marie, Ontario, P6A 6V2
Phone: 1-800-387-0098
Fax: 705-946-6788.

Retailers earn a 5% commission on every online sale and a 8% commission for every off-line ticket sale. Retailers are also entitled to receive a 2% bonus for any online prize redemption of under $300 and 3% for any offline prize redemption of under $200.

Retailers also receive a prize if they sell a winning ticket. Instant retailers receive a .15% prize for selling a winning ticket of $1000, .25% for selling a winning ticket worth $500,000, .40% on winning tickets valued at $250,00, and .01% on tickets with a value of $10,000 $25,000, $50,000 and $100,000.

In addition, for selling a 1st prize Lotto 6/49, Lotto Super 7 or Lottario ticket, the retailer earns $1,000 plus $100 for each time the previous jackpot wasn’t won (this is then divided by the number of winning retailers in Ontario). Retailers who sell a winning 2nd prize ticket on Lotto 6/49, Lotto Super 7, Lottario receive $500, which is then divided by the number of winning retailers in Ontario. Lottery retailers who well a winning 1st prize ticket on Encore and Winner Take All receive $1,000.

There are generally retailer incentive programs when new games are announced.

Each game has its own odds for winning. OLG posts odds on the Lotto Games homepage, on the Instant Games homepage and on the page (for sports gaming odds). Odds are also published on the OLG Fact Sheet which you can obtain through the OLG Customer Excellence Centre by calling1-800-387-0098.

Requirements for Winners

The lottery advises ticket holders to sign their ticket upon purchase. Retailers will not be able to redeem winning tickets until they have been signed. This identifies the ticket as belonging to the purchaser and helps protect the purchaser’s rights in case of loss or theft.

Winners should be prepared that, under the rules of the lottery, winners’ names and city, along with a photo of the winner, can be published. The lottery does this in order to demonstrate the integrity of their games and procedures and to help market the lottery. When a ticket-buyer signs the ticket, he agrees to having his name and photo published.

Winners must be 18 years of age or older to collect on their ticket. Retailers are not allowed to sell tickets to anyone under the age of 18 and there are significant fines associated with doing so. Any retailer found to have sold a lottery ticket to a minor will have his retailer’s license suspended.

Holders of a winning ticket can validate the ticket at any OLG retail outlet during lottery terminal operating hours which are6:00 1:00 a.m. on Mondays and from 6:00 2:00 a.m. Tuesdays through Sundays (EST). The lottery retailers, however, are independent business people and are not obligated to be open at these hours, so winners must find a retailer who is open late, if they want to go in late at night or early in the morning.

Lottery tickets expire 12 months after the date of draw, as printed on the ticket. INSTANT ticket may have a different expiry date which is printed on the back of the ticket.

Sports tickets are valid for 12 months from the day of the last game.

OLG on the Internet

It’s possible to purchase LOTTO MAX, ENCORE and LOTTO 6/49 via

In addition to lottery tickets, OLG offers a website with a wide variety of casino games. There are dozens of slots, lotteries, table games and card games. Game options include Keno Cash, Jeopardy, Quick Hit Platinum, Sic bo, the 100,000 Pyramid, Test Cash Spin, American Roulette, Spin Win Roulette, Roulette Sapphire, Blackjack, European Roulette, Fast Poker, baccarat, the Big Vegas Variety Game and Casino War

OLG slots are powered by the IGT gaming software developer. The OLG slots include the Star Trek and Ghostbusters science fiction-themed slots, Canadian-specific slots such as Coyote Moon, Wild Wolf and Wild Huskies, mythology slot machine options such as Medusa, Book of the Sphinx, Mayan Treasures, Treasures of Troy and Cleopatra, adventure-themed slots including Siberian Storm, Davinchi Diamonds, Golden Princess, Diamond Queen, Sumatran Storm and the 720 Ways to Win Fire Opals slot machine. There are also multiple whimsical slots which include Pixies of the Forest, Hot Shot, Diamond Queen, Garden party, Cash Wizard, Cats, Cash Wave, Double Diamond, Vegas Hits, Chimney stacks and Kitty Glitter slot machines.

Lottery Proceeds

Proceeds from the Ontario Lottery are paid into the Province of Ontario’s Consolidated Revenue Fund, as specified by the Ontario Lottery and Gaming Corporation Act. The Actdirects that proceeds from lotteries, OLG Slots and OLG casinos be given to charitable organizations, provincial hospitals and sport, recreational and cultural activities. The Ontario Trillium Foundation coordinates these payments and bases its decisions on the recipients of the funds based on public hearings, after which the Board makes its decision. Organizations interested in applying for OLG grants can contact The Ontario Trillium Foundation.

OLG’s Board of Directors reports to the Ministry of Finance.

Want to know all about the OLG? Our hand guide tells you all about retailers the odds of winning, the products they offer and what they do online. ]]>